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Be the First: Leadership and Social Media

To be an effective leader, you must certainly demonstrate the highest level of integrity and strength of character. You must inspire your people to be courageous and assured in their work. You must...

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Leaders Own the Outcomes: Leadership and Sales Support

Professional salespeople know that it's all about results. They know that it doesn't matter how much effort they put into generating leads and closing deals. They know that it doesn't matter how much...

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Leadership and Restoring Confidence in the Community

As I sit back and think about the training programs and initiatives for loan officers in the mortgage industry, it is difficult to write about how to teach salespeople to become better salespeople...

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How Leaders Can Use Technology to Connect With Their Followers

To understand how leaders can use the latest technology to connect with their followers, a brief review of the history of technology is in order. One of the biggest misconceptions about technology is...

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Technology Makes Leaders More Productive

In his 2009 book The Gold Standard: Building a World-Class Team, legendary college basketball coach Mike Krzyzewski offers 13 chapters of advice on how to effectively build a team, drawing on his...

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Leaders Are Survivors

Have you ever taken the time to notice what kind of books make the best-seller list? You know, those books that are on display at the ends of aisles at Wal-Mart, Target and even Barnes & Noble? Of...

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Creating a Winning Culture: Character

"These are the times that try men's souls." Thomas Paine once said, "The summer solider and the sunshine patriot will, in this crisis, shrink from the service of their country; but he that stands by it...

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It Can Defeat You ... or It Can Define You

Mortgage professionals are facing some of the most challenging times that have ever been faced by the industry. Regulation is increasing rapidly and the economy is still in flux. What is a lender to...

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Great Leadership Seeks Great Leadership

You are known by the company you keep ... of course, that concept applies to negative influences. When you spend your time with people of questionable integrity or work ethic, that affects your image...

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Hire Good People ... Get Good Results

One of the greatest maxims I've heard a business person use is the philosophy of "hiring for attitude and training for skill." I disagree with it in part, but I agree with the general principle.I do...

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The Importance of Staying Informed

Knowledge is power. Your ability to make good decisions in business is contingent on your ability to retrieve solid information. If you don't have the information you need at your fingertips when the...

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Training: Part Passion and Part Skill

You've heard the phrase, "hire for passion and train for skill." I like the sentiment, but I also somewhat disagree. I think you should hire for both passion and skill. But, more importantly, I think...

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Technology: Is It Useful?

I love bright and shiny new objects. Who doesn't? It can be fun to test out new technology to see what it's like. We live in an amazing time to be exposed to some of the technologies we have the makes...

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Building a Winning Team: Hiring

Recruiting is a magical thing. When you think about it, there's a lot you don't have control over in business. You can't control the market. As an individual, you don't have a lot of control over the...

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Building a Winning Team: Keeping Talent

Once you've recruited solid people to your team, you then face an interesting challenge. If you're getting what you've bargained for and the people you have hired are performing well, you might find...

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Building a Winning Team: Cleaning House

The third step to building a winning team is probably the hardest to do and the one done least effectively. Sometimes, you've got to fire people. If you don't let the people go who are dragging your...

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What to Look for in Leadership: Integrity

Building a successful leadership team for your organization is not an easy job. Even in an employer's market—where equally qualified candidates are vying for just a few positions—it can be difficult to...

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What to Look for in Leadership: Results

When you're building a leadership team, one of the most important things to consider is whether or not the candidate is results-oriented.Of course, almost everyone is going to put "results-oriented" on...

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Housing Data: Slowing, But Not Stopping

The latest housing-related data released this week does not give the impression of a fast-growing market. And for many leaders across the industry, that’s not such a bad thing.Click to continue

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What to Look for in Leadership: Communication

If there is one critical trait that is often overlooked in leadership, it is the ability to effectively communicate. When hiring leaders for our organizations, we often focus on the business end of...

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